
At ServiceMaster by Lewellen’s, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, chat widget, or our marketing advertisements (including Facebook Lead Forms).
1. Information We Collect
We collect information that you voluntarily provide to us, which may include:
- Name and Job Title
- Contact information including email address and phone number
- Demographic information such as post code, preferences, and interests
- Other information relevant to customer surveys and/or offers
2. How We Use Your Information
We require this information to understand your needs and provide you with better service, specifically for:
- Internal record keeping.
- Improving our products and services.
- Sending promotional emails or SMS messages about new products, special offers, or other information which we think you may find interesting.
- Contacting you for market research purposes.
3. SMS/Mobile Messaging Terms
By providing your phone number and opting in through our website chat widget or Facebook Lead Forms, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., service reminders, quotes, and special offers) from ServiceMaster by Lewellen’s.
- Consent: Consent to receive automated marketing text messages is not a condition of any purchase.
- Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the short code or long code provided in our messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
Interruption: Carriers are not liable for delayed or undelivered messages.
- Cost: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
4. Privacy of Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Third-Party Links
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
6. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
You can view our Terms and Conditions at https://servicemasterlewellens.com/terms-conditions